Privacy Policy

Introduction

dusk-puffin ("we", "our", "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dusk-puffin.com or engage with our services.

Information We Collect

We collect information that you voluntarily provide to us when you:

• Complete forms on our website
• Request information about our services
• Communicate with us via email or other channels
• Participate in consultations or service programmes

The personal information we collect may include:

• Name and contact details (email address, postal address)
• Information about services you are interested in
• Communications and correspondence with us
• Technical data such as browser type and IP address

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide requested information
• Deliver and manage our services
• Communicate with you about bookings, schedules, and service updates
• Improve our website and services
• Comply with legal obligations

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

• Your consent, where you have given clear consent for us to process your personal data
• Contract performance, where processing is necessary for a contract we have with you
• Legitimate interests, where processing is necessary for our legitimate business interests
• Legal compliance, where processing is necessary to comply with legal obligations

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. Enquiry data is typically retained for three years unless you request earlier deletion.

Data Sharing

We do not sell your personal information. We may share your data with:

• Service providers who assist in operating our business (subject to confidentiality agreements)
• Professional advisers including lawyers and accountants
• Regulatory authorities where required by law

Your Rights

Under GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal retention requirements)
• Object to processing of your data
• Request restriction of processing
• Data portability
• Withdraw consent at any time

Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Contact Us

For questions about this Privacy Policy or to exercise your rights, please contact us at:

dusk-puffin
Unit 7, Airfield Business Park
Weston, County Dublin
Ireland

Email: [email protected]

Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised date at the top of this page. We encourage you to review this Privacy Policy periodically.